Privacy Notice

Commitment to Privacy

Your privacy is important to us. To protect your privacy we have provided this notice explaining our online information practices.

Information Collected:

The type of personal information we collect from our Website is restricted to the information you enter on the Order Form page:
* name and address
* email address
* phone number
* shipping information
* billing preference
* purchase details

The information we collect remains in our database and is only accessible by password from the Hobbycave owners.

Credit Card details are not retained on the Website Database.
*We dont have Credit Card process at the moment*

Use of Information:

We use the information you provide to process your order.

We do not share information with outside parties except to the extent necessary to complete delivery of the order for example: name and address details to Australia Post or a Registered Courier.

We may use statistical data for the purposes of improving our service. For example we may determine that X number of customers placed orders during X number of months. We do not disclose anything that could be used to identify individuals.

It may be necessary for Hobbycave Sales Staff to contact you on the number you provide regarding the status of your order.

We use the return email addresses from your email correspondence to Hobbycave to answer the email we receive. Addresses from correspondence to us are not used for any other purpose and are never shared with any outside parties.

We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

We do not collect or maintain information from our Online Store from persons we actually know are under the age of 13 year old.

We have in place appropriate electronic and managerial procedures to safeguard and secure the information we receive online.

Access and Data Correction:

You can access and correct your order or contact information at any time by contacting us by telephone, email or regular post.

Contact Information:

Please do not hesitate to contact Hobbycave should you have any questions or concerns regarding our privacy policies.